Here are answers to some of the more popular questions we get asked. If you don't see the answer to your questions here, please feel free to contact us via the contact page, or email us at firstname.lastname@example.org
Please describe the pants?
The Savannah Buddha Pant® is a triangle shaped pant with a harem that comes to the knee. (This may vary depending on where you wear them on your waist and how tall you are.)
Winter Savannah Buddha Pant®: Cozy, thick, 100% organic cotton and available in solid colours
Regular Savannah Buddha Pant®: Lightweight, silky, 100% cotton, available in loads of different patterns and colours!
Where can I buy?
Buddha Pants® are currently only available in the UK through our website, and at selected exhibitions, festival and events. Check our Events page for details of these.
How should I wash my Buddha Pants®?
All of our products are made of cotton, so there are no special care instructions. Buddha Pants® are pre-washed and should not shrink, but due to wrinkles may seem shorter the first time you wear them. If you hang the pants immediately after removing from the washer or dryer the wrinkle should fall out of the pants. Savannah Winter colours come from natural plant dyes so you will see slight fading over time.
Do you ship Internationally?
Once you add something to your cart and type in your shipping address, you will be shown all the available delivery options for the place you live. VAT is included in these costs, however we do not cover any additional fees such as consumer import fees applicable to your country. Such fees are the purchasers responsibility. All parcels are sent via signed for services and are fully insured due to loss or damage during shipment.
What are your delivery timescales?
Items for delivery within the UK are shipped via Royal Mail Signed For® 1st Class. Please allow 5 working days for delivery. Items shipped internationally will take up to 15 working days, depending on destination, although may arrive much faster. If you have a special requirement to have your Buddha Pants® delivery expedited, please get in touch and we may be able to help.
What is your returns policy?
We hope that you will love everything you buy from us, however if this is not the case, we promise to refund any item you are unhappy with, when you return it to us in new condition within 14 days of the delivery date. A full refund excluding shipping costs will be given. No refunds will be given for products returned not as sent, that have been worn, washed or otherwise used.
Simply return your items to the following address:
FAO Lynn Kirkwood-Price
Buddha Pants® (Order #)
6 Hurley Court, Castlebar Road, London W5 2DG UK
Please allow up to 10 business days from return delivery of items for refund to be processed.
We strongly recommend that your items should be sent back to us via a reliable delivery service, and that you obtain proof of posting, as no responsibility will be taken for parcels lost in transit. You will be required to arrange and pay for the return of the products to us, and the delivery charge on the original order will not be refunded. Goods returned to us arriving damaged, or lost, will not be credited.
Every item is checked before it is sent out, however, in the unlikely event that you receive a genuinely faulty item, we will replace the item, or refund you, free of charge. We will only refund return/exchange postage costs if the item returned is faulty.